For all domestic transportation, general rules apply. In long-distance trains, passengers are entitled to carry small animals and birds in hand luggage, in the prescribed form. One ticket purchased can have no more than one place for animals. This means that one passenger can carry no more than 2 birds or animals at a time. Please note: carriage of birds and animals may involve additional costs from the passenger.
Small pets, birds, and small dogs can be transported in a basket, crate, cage, or container. The container is located on special places intended for hand luggage. Each such place should be no more than 180 cm in the sum of three measurements. In certain types of wagons, the transport of small animals is prohibited.
Before purchasing a ticket, make sure that the carriage of animals is allowed in the car of your choice. If you have issued a ticket in a carriage where transportation of pets is prohibited, then at the ticket office of the station you can additionally issue transportation documentation. This procedure can be completed at any time before the departure of the train. It is not possible to make a return of purchased tickets after sending the train.
In certain types of wagons, the transport of animals is strictly prohibited. If you mistakenly booked a seat in such a carriage, you will have to return the ticket to the ticket office and re-book suitable seats.
Cats, dogs, certain breeds of birds and rodents, mollusks and aquarium fish, small non-toxic amphibians, as well as animals from the category of arthropods are classified as small pets.
When boarding a train, you need to provide the controller with the appropriate veterinary documentation for each large animal. For small pets, the provision of veterinary documentation when traveling through the territory of the Russian Federation is not required. If small animals are transported without buying a special ticket, their owner assumes responsibility for damage to the carrier’s property and other possible consequences. Ensuring basic sanitary standards in the car, where the pet is located, becomes the main task of the owner.
The passenger also has the opportunity to transport large dogs on long-distance trains, provided the latter have a muzzle and a leash. The animal must be continuously monitored by the owner or other companion. In this situation, the passenger will be forced to pay the cost of all seats in the compartment. Buying a separate ticket for your pet is no longer required.
Specially trained service dogs with dog handlers can be in a train carriage in a muzzle and on a short leash in one of the compartments of a special compartment carriage under round-the-clock supervision by a dog handler. The passenger also pays for empty seats in the compartment. It should be remembered that according to the rules of transportation, the number of animals transported cannot be more than the available seats in the compartment.
Guide dogs are in a special position. They get the right to travel freely in railway cars of various categories. The animal must have protective accessories (muzzle and collar). A guide dog should be at the feet of its owner.
Wild animals cannot under any circumstances be transported by rail, regardless of the type of wagon selected.
E-tickets can be issued for international trains. They cover foreign countries and the territory of Crimea. With a complete list of destinations for which you can purchase electronic tickets, you can find out by examining the plate at the bottom.
It is possible to issue a ticket online in a strictly limited period of time.
Subject to availability, electronic tickets are sold:
The sale of digital tickets to any suburban areas where passengers are provided with seats will be open 10 days before the departure date. Online ticketing is possible at least one hour before the departure of the train from the passenger station. If boarding is carried out from a station located in a foreign territory where electronic registration for boarding is not carried out, then the sale of electronic tickets is terminated one day before departure. If the departure is carried out from Ukrainian territory, then the sale of electronic tickets stops no later than the date following the current one.
The implementation of boarding passes for domestic trains is opened in all cities of the Russian Federation simultaneously. In Kyrgyzstan and Kazakhstan, sales start at 05:00 Moscow time. The implementation of boarding passes for trains, the route of which begins in Moldova, Belarus, Ukraine, Lithuania, Uzbekistan, Latvia and Estonia, starts at 08:00 Moscow time. At the time of transition of European countries to winter time, the sale of railway tickets will be open at 09:00 Moscow time.
Be careful: the Express system provides for a technological break in the first 2 days of the week lasts 30 minutes from 3:30 to 4:00 and on the rest of the week exactly 20 minutes from 3:30 to 3:50 Moscow time. Electronic booking of seats is not available during this period.
Most Russian Railways discounts apply to tickets purchased online. Acquisition of seats is possible not only at an adult, but also at children's rates. For younger passengers without a separate seat, you can buy a non-cash ticket. Reservation of trains is also available at special rates.
Within the framework of one order, it is possible to purchase no more than four passenger seats in wagons of the same type. If boarding is to be carried out in different types of cars, several orders for each type of cars will be required. If you plan to purchase seats in a male or female compartment, be sure to make sure that you have chosen the correct gender when filling out the order form.
When you receive up-to-date information on availability, you see reliable information about the cost of train tickets. This rule does not apply to routes from Finland and Ukraine, where the cost of tickets becomes available for display immediately before paying for the order of electronic tickets. These inconveniences are caused by the technological specifics of the electronic ticketing system.
Please note: you can choose a convenient payment method and purchase electronic tickets within 15 minutes from the time of booking. After this time, the order will be canceled if you do not have time to perform the necessary actions. In such a situation, you will have to go through the booking process again.
If you have chosen a route with transfers, be extremely careful and attentive. This will help prevent lateness and other annoying misunderstandings. Make allowance for unforeseen circumstances and choose tickets so that at the transfer point you have at least 3 hours of free time left.
In VIP, SV and compartment cars, the cost of bed linen is always included in the price of a train ticket. If you chose a reserved seat car of the Russian Railways for boarding, then payment for bed linen can be made directly when paying for the ticket. To do this, just check the box next to the corresponding field.
On the site you can refuse to pay bed linen. If in the future the need for its use arises, then you can purchase the kit directly on the train from the conductor. If there is no need for bedding, a mattress with a pillow will be at your disposal.
Important points when issuing tickets online for specific train types and service levels
When buying tickets for trains in SV and Lux cars, payment is made for the whole compartment. In one compartment can be no more than two people. If you plan to send two passengers, then the personal data of each of them must be entered in the order form. In the wagons of the carrier JSC FPC, performing domestic transportation, it is also possible to have a third passenger in a compartment no older than 10 years, but with a preliminary non-cash ticket. In service classes “1B” and “1E”, passengers under 10 years of age are subject to the child’s fare. If you are planning to depart in a Lux carriage from the territory of the Republic of Latvia, then you need to contact the ticket office of the station directly to obtain a non-cash ticket.
Double-carriage and Single-car seats are provided in the SV train cars of the following international routes. In the first case, the passenger pays and takes one seat in the compartment, but with him the neighbor who buys the second place will go on a trip. Single tickets stipulate that a passenger fully redeems seats in a compartment.
In cars of the Lux series of international trains, passengers always receive tickets in a Single compartment, regardless of the chosen international class of service.
In trains of the Sapsan type, there is a unique opportunity to place an order in the salon-negotiation room. To take advantage of this offer, the passenger must pay for the whole compartment. In one compartment can be no more than four people. When buying a ticket for each passenger compartment must be provided with personal information. Passengers under 10 years old have a special child fare.
In a business-class compartment of the commuter trains serving the Moscow-Tula-Moscow route, an online ticket can only be purchased if the entire compartment is paid. In one compartment, there can be no more than four passengers whose personal information was included in the reservation request. Passengers under 7 years old have a special children's fare.
The site is unavailable:
If the departure is carried out from Ukrainian territory, then the issuance of children's cash tickets is possible only at the station ticket offices.
Luggage and pets are not available online.