How do I enter my personal data correctly?

The site fully provides the same source data as the ticket office staff at the station. Determine the route in advance and plan the desired dates of the upcoming trip. Specify the points of departure and destination, as well as a specific date. The system will immediately provide information about the trains following this route, the availability of empty seats and the price of tickets.

Choose the most suitable option. The screen will display information about the types of cars, the duration of the trip, the time of departure and, accordingly, arrival at the destination, the cost of tickets. Remember, exactly 15 minutes before the train departs from the station ordered by the passenger, ticket sales stop. Consider the layout of the car and choose a seat.

At the next stage, you will need to enter personal data:

  • Full name, date and year of birth;
  • nationality, gender of the traveler;
  • passport or identity document data;
  • contact information in case of an emergency.

If you have ever used the zhd.online website, the system will offer you a choice of automatically saved information.

The next step is the choice of payment.

We accept various types of payment:

  • payment cards «World»;
  • MasterCard, Visa, Maestro bank cards

After choosing the payment method, you need to confirm the order. You should check the details of the completed order again; make sure that all the information is entered correctly, and pay for the travel document. Remember that, in accordance with the rules of Russian Railways, online payments must be made within 15 minutes, since after the time has elapsed, these places become free again and available for purchase by other users.

After completing the payment process, check your email. The control coupon that appeared there is evidence that the ticket is yours. Upon boarding, in addition to payment, electronic registration is required, so do not forget to check its availability or print out the boarding coupon by contacting the cashier or yourself at the self-service terminal. 

Support Service
+7 (495) 269-83-67
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