When you're a little distracted, but you have to go on the train.

If you do not travel on trips several times a week, then some little things can sometimes be forgotten. And if, in addition, you are by nature worried about little things, sometimes forgetfulness or inattention finds you, don't panic. Many little things are easily solved, we will try to dispel your fears about traveling by train.

The first stage of fear is buying a ticket. As a rule, the fastest way to buy it is through a mobile application. But here's the bad luck, everyone makes mistakes. While you are drawing a complex scheme with refunds in your head, we assure you that one letter or number is not criminal. That is, if one character is different from the passport, you will be allowed to board, if more, then wait for a refusal.

By chance, a ticket was taken on the wrong date, or a train with a better time appeared, and if you miss it? A nightmare is a nightmare, but even this is fixable. You need to contact the ticket office, report the problem, you will be offered similar trains for another time / date. If there are available seats, the replacement of the ticket for the same price seat will be made free of charge. If you check out early, there will be no surcharges, if you are late, there will be an additional payment for the cost of the reserved seat. When buying through the mobile app, you can make a refund. Pay attention to the conditions, when returning the cash or service fee may not be refunded. But in case of delay, the exchange chip works if no more than 12 hours have passed since the departure of your train.

So you arrived at the train station, and... the ticket was left at home. Do not panic, if you bought electronically, then consider that it is impossible to lose it. You will be required to have a passport, in case of quibbles, you can always restore such tickets. But with paper it is a little more difficult, but really. At a minimum, you should have enough time before departure. You will only be able to restore your ticket at the station or train station where the departure is coming from. Therefore, if you bought a paper ticket the old-fashioned way, keep it with all the documents.

We recommend arriving at the train station in advance to take into account many points before boarding. But here's another unpleasant task: the train departs in a couple of minutes, and your car is at the other end of the train. You definitely won't have time to get there. Just contact the nearest conductor, who will let you into the train and tell you how many cars you will have to overcome.

All right, let's go. All the most terrible difficulties are over. Did you pay for the underwear? Sometimes you can easily get confused when booking tickets, whether you took the full fare or not. Even if you haven't found any laundry on your shelf, contact your guide. Suddenly they just forgot, or one of the passengers got confused. In case of your mistake when paying, you can buy it, its prices start from 145.90 rubles for a reserved car, then increase depending on the class.

When you close this question, you can change clothes, sit on the shelf and drink tea. But here's the bad luck. And the dry rations are left at home, and it's a long train ride. The guide will also help us with this issue. By the way, you can contact him for any questions. But keep in mind that they also need rest, do not torment them too much. There is always water on sale (with or without gas), lemonades, tea, coffee, cookies, waffles, chocolates, croissants, noodles, instant mashed potatoes, sometimes you can even buy buckwheat. You won't stay hungry, that's for sure! In addition, if you are really poorly prepared for the trip, then you can buy slippers, sleep masks, wet wipes, magazines and much more from the guides. You can ask for a spoon or cup, a set of threads and a needle, medicines, board games for free. Of course, you will not be refused if the staff has these things in stock.

Now you can sleep, but it's so exciting. What if we oversleep our stop? Don't worry, the guide will wake you up in advance. And even if you accidentally missed your stop, you have the right to go further. They won't take money from you, and they won't kick you out of the car halfway. Just warn the conductor that you made a little mistake. If there is no new passenger in your seat, then you will not even be able to leave it. But let's assume that the conductor reminded us of everything and woke us up in time.

Our station, we are leaving. My passport is with me, my bag is with me, but some things were safely left on the train. What are we doing? If you promptly noticed that the luggage has left for the next station, then you can pick it up there. You need to contact your boss at the station or train station where you got off. At the next stop, your belongings can be removed, and you can pick them up at the nearest police station. Therefore, keep your ticket, it is the only proof that you were on the train. You will also have to describe the luggage in detail.

If this option is not suitable, and you remembered much later, then you can apply within 30 days. And there is no need to run around the stations, you make an application on the official website of the Russian Railways in electronic form, waiting for a response. But you can make a couple of calls on request. Applications are accepted in this form only from long-distance passengers.

Let's assume that the luggage issue was resolved quickly, but the natural need made itself felt. After all, how can you not drink tea on the train? But I'm so reluctant to pay for toilet rooms at the train station. Do not worry, for all passengers who have a boarding pass in paper or electronic form, toilet access is free. This applies to long-distance and suburban trains.

We have tried to take into account the most exciting issues and frequent situations faced by passengers. Therefore, we hope that we could at least slightly reduce your worries before the trip. We hope that you will not encounter many situations, and if you do, you will already know that everything is not so scary. Do not lose your tickets, collect your luggage in advance, arrive at the train station on time and the trip will be successful.